Shipping Policy

Order Processing Time

At YETI, we work to process and ship orders as quickly as possible.

Orders are processed Monday through Friday, excluding weekends and U.S. public holidays.

Our standard order processing time is 1–2 business days.

Orders placed after daily processing hours, on weekends, or during holidays will begin processing on the next available business day.

Estimated Delivery Time

After your order has been processed and shipped, the estimated carrier transit time is approximately 4–6 business days.

Delivery estimates include both order processing time and carrier transit time.

Please note that estimated delivery times are not guaranteed and may be affected by factors including:

  • Carrier delays
  • Weather conditions
  • Peak shopping periods
  • Incorrect or incomplete address information
  • Other circumstances outside of our reasonable control

Shipping Costs

We provide free standard shipping on all eligible U.S. orders.

Available shipping methods, estimated delivery information, and any applicable taxes or fees will be displayed during checkout.

Shipping Schedule

Orders are processed and shipped Monday through Friday.

We do not typically process shipments on Saturdays, Sundays, or U.S. public holidays.

Order Tracking

Once your order has been shipped, we will send a shipping confirmation email with tracking information when available.

Please allow the carrier some time to update tracking details after the first shipment scan.

If your tracking information has not updated for an extended period, please contact our customer support team for assistance.

Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information when placing an order.

We are not responsible for delays, returned packages, or failed deliveries caused by incorrect or incomplete address details provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible before your order is shipped.

Shipping Questions

For questions regarding shipping, delivery, or order tracking, please contact:

Email: support@glenfrosv.shop

Merchant Information

Business Name: YETI

Trade Name: YETI

Email: support@glenfrosv.shop

Phone: (972) 864-2866

Physical Address:

8797 MARBACH RD 4208
SAN ANTONIO, TX 78227
United States

Customer Service Hours

Monday–Friday
9:00 AM–5:00 PM
(America/Chicago Time)

Messages received outside business hours will be reviewed during the next available service period.